FOR NOW ON, SHIPPING IS AVAILABLE ALL OVER ISRAEL.
SOON WORLDWIDE SHIPPINGS WILL BE AVAILABLE.
ONCE YOU RECEIVE YOUR ORDER, YOU'LL GET TO THE PAGE WHICH CONFIRM YOUR ORDER, WITH ALL OF YOUR DETAILS.
PLEASE ALLOW UP TO 2 BUSINESS DAYS FOR ORDER PROCESSING. STANDARD SHIPMENTS ARE SENT VIA ISRAEL POST AND ESTIMATED GROUND DELIVERY TIME WITHIN ISRAEL IS 10-12 BUSINESS DAYS ONCE SHIPPED.
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IT IS THE CUSTOMER'S RESPONSIBILITY TO ENSURE THAT A SAFE AND SECURE DELIVERY ADDRESS IS PROVIDED AND THAT ALL SHIPPING INFORMATION IS ENTERED ACCURATELY. WE ARE UNABLE TO REFUND OR REPLACE ORDERS DUE TO INCORRECT SHIPPING ADDRESSES, LEFT, LOST, OR STOLEN PACKAGES. WE WILL NOT BE HELD LIABLE FOR LOST PACKAGES ONCE PROOF OF DELIVERY HAS BEEN RECEIVED, HOWEVER, PLEASE CONTACT US RIGHT AWAY AND WE WILL DO WHATEVER WE CAN TO HELP YOU LOCATE YOUR PACKAGE. IF YOUR ORDER ARRIVES IN DAMAGED CONDITION, PLEASE CONTACT US AT JOYSAVAGE111@GMAIL.COM WITH YOUR ORDER NUMBER AND PHOTOS OF THE DAMAGE WITHIN 48 HOURS OF RECEIVING FOR FURTHER ASSISTANCE.
REFUND POLICY
JOY SAVAGE RETURN POLICY - UPDATED 11.6.23
WE DO:
1 TIME EXCHANGES. ✔
JOY SAVAGE STORE CREDITS. ✔
WE DON'T:
PROCESS ANY REFUNDS. ✘
ALLOW RETURNS OF USED, WORN OR DAMAGED ITEMS (UNLESS FAULTY) ✘
YOU CAN RETURN ANY ITEM PURCHASED FROM JOY SAVAGE WITHIN FOUR DAYS OF RECEIVING YOUR PACKAGE FOR A FULL STORE CREDIT. TO EXCHANGE AN ITEM, SIMPLY USE YOUR STORE CREDIT TO PURCHASE YOUR PREFERRED JOY SAVAGE ITEM.